Satisfaction Guarantee

At Chicago Steak Company & Maine Lobster House we dedicate ourselves to the highest quality of service. It is with a sense of warmth, pride, and commitment that we sell and Deliver the World's Finest Beef, Seafood, and Desserts. Our juicy steaks must pass many quality and safety inspections or they do not get branded by the Chicago Steak Company. We guarantee that these succulent steaks are the finest in every way, from marbling to packaging. We also guarantee that our steaks are aged 4-6 weeks to ensure maximum flavor. Each box of steaks is given its own registered number that confirms our promise of excellence. We further guarantees that we will ship exactly what you ordered, in excellent condition, to the designated recipient, on time according to our shipping policies. Although we will make every effort to validate addresses before shipping, we cannot guarantee arrival if we are provided with an incorrect address. We guarantee your order to be in excellent condition up to 8 hours after delivery. If we fail to live up to any aspect of this guarantee, please notify us at 1-855-574-1181 and claims will be assessed and processed at the discretion of the Company. Authorized returns may be required.

We guarantee that every one of our products meet our high standards and will work to exceed your expectations. 

Matthew Crowley, Vice President